Privacy Policy for Tower Bridge Vault
Last updated: [27.09.24]
Welcome to Tower Bridge Vault. Your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We collect personal information when you use our booking system or contact us through our website. This information may include:
- Names
- Email addresses
- Phone numbers
Additionally, our website uses cookies to enhance user experience, as explained in our Cookie Policy.
2. How We Use Your Information
We use the information we collect to:
- Manage bookings and respond to customer inquiries.
- Improve our services and enhance your user experience.
- Analyze website traffic and usage patterns through Google Analytics.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide essential functionalities, analyse site traffic, and improve your experience. By using our site, you consent to our use of cookies in accordance with this policy.
We utilise Google Analytics to gather non-personal information about how visitors interact with our website. This information helps us understand user behaviour and improve our services. You can adjust your browser settings to refuse cookies, or use tools such as the Google Analytics Opt-out Browser Add-on.
For more details, please refer to our Cookie Policy.
4. Third-Party Sharing
We do not sell or rent your personal information to third parties. However, we use Google Analytics to understand and optimise the performance of our website. Google Analytics may collect information such as your IP address, browser type, and browsing behaviour. This data is used solely for analytical purposes and to enhance our website’s functionality.
5. User Rights (UK GDPR)
If you are a UK resident, you have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccuracies in your personal data.
- Erasure: Request the deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing your data under certain circumstances.
- Objection: Object to processing your data for specific purposes.
To exercise these rights, please contact us at lena@towerbridgevault.com.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. You can request deletion of your personal data at any time by contacting us.
7. Data Security
We are committed to protecting your personal information. While specific security measures depend on industry best practices, we use appropriate technical and organizational measures to safeguard data. These measures include encryption, access controls, and secure servers. However, please note that no method of transmission over the internet or electronic storage is completely secure.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
- Email: lena@towerbridgevault.com
- Address: Tower Bridge, Shad Thames, London SE1 2UP
Cookie Policy
Since you’re not sure about the types of cookies your website uses, the cookie policy can be tailored once that information is known. A generic cookie policy can include:
Cookie Policy for Tower Bridge Vault
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functionality of the website.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).